Support
Product Termination Policy
General Terms and Conditions
  1. GCC Product Termination Policy only applies to end of sale products (Discontinued) manufactured by GCC.
  2. Spare parts for hardware support will be available for 6 years from the end of sale (Discontinued) date. Availability of spare parts after 6 years is not guaranteed.
  3. Software support will be as follow :
a. Software support follows GCC product warranty period
b. GCC will provide bug fixes within warranty period
 
The discontinued products are listed in the table below :
Vinyl Cutter
Product Series/Model NameProduct DiscontinuedSupport provided till
Lynx 30/60/132Dec., 2003Dec., 2009
Puma 30/60/132Aug., 2003Aug., 2009
Ultra 61/76/101/132Oct., 2004Oct., 2010
Jaguar 61/76/101/132Oct., 2004Oct., 2010
Puma II 30July, 2005July, 2011
Bobcat 30June, 2006June, 2012
Jaguar II 76Nov., 2007Nov., 2013
Jaguar III 76Apr., 2007Apr., 2013
Bobcat 60Jan., 2008Jan., 2014
Jaguar III 61/101/132/183July, 2008July, 2014
Puma II 60/132Nov., 2009Nov., 2015
Puma II PlusSept., 2011Sept., 2017
Puma III DXJan., 2012Jan., 2018
Sable 60May, 2014May, 2020
Bengal 60Aug., 2014Aug., 2020
Expert 24Apr., 2016Apr. 2022
Expert 24 LXApr., 2016Apr. 2022
Expert 52Apr., 2016Apr. 2022
Expert 52 LXApr., 2016Apr. 2022
RX 61Apr., 2016Apr. 2022
RX 101SApr., 2016Apr. 2022
RX 132SApr., 2016Apr. 2022
RX 183SApr., 2016Apr. 2022
Puma III 60Apr., 2016Apr. 2022
Puma III 132SApr., 2016Apr. 2022
Vogue SeriesApr., 2016Apr. 2022
Bengal 60Nov., 2017Nov., 2023
Jaguar II 61Nov., 2017Nov., 2023
Jaguar II 101SNov., 2017Nov., 2023
Jaguar II 132SNov., 2017Nov., 2023
Jaguar IV 61Nov., 2017Nov., 2023
Jaguar IV 101S SeriesNov., 2017Nov., 2023
Jaguar IV 132SNov., 2017Nov., 2023
Jaguar IV 183S SeriesNov., 2017Nov., 2023
AR-24June, 2024June, 2030
Laser Engraver
Product Series/Model NameProduct DiscontinuedSupport provided till
Spirit Deos 35W ~ Deos 100WFeb., 2007Feb., 2013
Mercury June, 2008June, 2014
ExplorerOct., 2008Oct., 2014
Mercury IIFeb., 2011Feb., 2017
Venus June, 2011June, 2017
S290Mar., 2012Mar., 2018
Spirit GXMay, 2012May, 2018
Spirit GEFeb., 2014Feb., 2020
C180/C180SJune, 2014June, 2020
S290LS-20LRMNov., 2014Nov., 2020
S290LS-20/40Nov., 2014Nov., 2020
Spirit 60TDec., 2016Dec., 2022
Spirit 100TDec., 2016Dec., 2022
Spirit LS 60TDec., 2016Dec., 2022
Spirit LS100TDec., 2016Dec., 2022
Spirit LS 100T93Dec., 2016Dec., 2022
Mercury III 60TDec., 2016Dec., 2022
Mercury III 30ViDec., 2016Dec., 2022
Spirit GLS 60TDec., 2016Dec., 2022
Spirit GLS 100TDec., 2016Dec., 2022
SpiritGLS 100V93Dec., 2016Dec., 2022
T500 60Ti (Manufactured date before Jan.2017)Dec., 2016Dec., 2022
T500 80Ti (Manufactured date before Jan. 2017)Dec., 2016Dec., 2022
T500 100T (Manufactured date before Jan.2017)Dec., 2016Dec., 2022
T500 200F (Manufactured date before Jan. 2017)Dec., 2016Dec., 2022
Mercury III (ME-40V)Jan., 2020Jan., 2026
Venus II SeriesDec., 2023Dec., 2029
Laser Cutter
Product Series/Model NameProduct DiscontinuedSupport provided till
Neptune IIAug., 2007Aug., 2013
GaiaJune, 2009June, 2015
X500LSAug., 2012Aug., 2018
X380LSOct., 2012Oct., 2018
X500 Mar., 2014Mar., 2020
Gaia II Nov., 2014Nov., 2020
X500 IIJuly, 2015July, 2021
X500 IIIDec.,2021Dec., 2027
Laser Marker
Product Series/Model NameProduct DiscontinuedSupport provided till
StellarMark C12/C30/C100 Feb., 2006Feb., 2012
StellarMark ICPMay, 2006May, 2012
StellarMark C35May, 2006May, 2012
StellarMark C12II/C12II-Li/C30IIAug., 2007Aug., 2013
StellarMark IVCJune, 2007June, 2013
StellarMark C12IIA/C12IIA-Li/C30IIAOct., 2012Oct., 2018
StellarMark IF (20LRM/20SHS/40HHS)Dec., 2014Dec., 2020
StellarMark CIIA12/12Li/30/60Ti/60Ti93Nov., 2017Nov., 2023
StellarMark CIIP12/30V/60Ti/60Ti93March, 2020March, 2026
StellarMark IFII-20JFL/30JFL/50JFLMarch, 2022March, 2028
StellarMark IFII-20RMZ/50RMZMarch, 2022March, 2028
StellarMakr IFII-20SHS March, 2022March, 2028
StellarMakr IFII- 40HHSMarch, 2022March, 2028
UV-Curable Inkjet Printer
Product Series/Model NameProduct DiscontinuedSupport provided till
StellarJET 250UVMar., 2010Mar., 2016
StellarJET 183UVKJune, 2010June, 2016
StellarJET K72UVSept., 2012Sept., 2018
StellarJET K100UVJuly, 2012July, 2018
JC-240E July, 2014 July, 2020
JC-241UVJuly, 2015July, 2021
ID Card Printer
Product Series/Model NameProduct DiscontinuedSupport provided till
EurekaFeb., 2013Feb., 2019
Nautilus
Product Series/Model NameProduct DiscontinuedSupport provided till
Nautilus 24/36/24 PlusNov., 2009Nov., 2015